Exchange and refund
You have a period of 14 days to request an exchange or refund from the moment you receive your order. The item must be in its original packaging in good condition (items not used, worn nor washed).
We have the right to refuse a refund or exchange if the item is not in an acceptable condition.
*** No refund on shipping charges ***
Exchanges will be handled according to availability in inventory. We will contact you if necessary by email or phone.
Sale items are FINAL SALE, no refund or exchange will be accepted on these items.
For manufacturing defects, please contact us by email we will inform you of the procedure to follow.
Please check your shipping information before sending the order. We are not responsible for any error on your part if an item is delivered to the wrong address.
Postage costs are the responsibility of the customers and must be accompanied by the original invoice. Please notify us before returning the package.
For any questions please contact us by email: firstname.lastname@example.org